Our Services
Our programs challenge people to question their assumptions and mindset about negotiation, influence and managing conflict.
We quickly bridge theory to practical application, designing cases and simulations customized to each organization’s unique challenges and business environment. Application sessions are built around real client cases. They provide opportunities for people to immediately practice what they are learning, receive peer and faculty coaching, and explore how the concepts relate to their day-to-day interactions
Effective Negotiation and Influence Skills
Working with a collaborative framework, and incorporating the latest research, our Effective Negotiation and Influence Skills workshops introduce people to a new way of thinking about how they approach negotiations. Our process encourages people to strive for solutions that meet the interests of all parties involved – a mindset shift that creates more collaborative interactions, produces higher value solutions, and builds stronger working relationships.
Managing Difficult Conversations
The ability to skillfully have difficult conversations and balance conflicting perspectives has never been more critical. We need to navigate these conversations every day, whether managing a particularly challenging client, giving feedback to your direct reports, or delivering bad news to a colleague. Handling these conversations well is critical. It creates more productive teams, more efficient problem-solving, and ultimately, healthier and more durable relationships.
Consulting Services
In our consulting practice, we help clients prepare for, conduct and debrief high stakes negotiations. We develop strategies and action plans to rebuild damaged relationships where trust and motivation have become issues. Our practice covers a range of negotiations involving suppliers and vendors, labour-management, and regulatory agencies. Please contact us for more information on our consulting services.
Coaching
Our coaching practice focuses on working with individuals and teams to apply the negotiation framework and communications strategies introduced in our core workshops. The emphasis is on how to frame and have conversations in ways that encourage others to be more open, motivated to learn, and change their behaviour. Please contact us for more information on our coaching services.
